Privacy Policy

Here’s a Privacy Policy tailored for mapleconsults.com.au and aligned with Australian Privacy Principles (APPs) under the Privacy Act 1988.
It’s general legal content — you should have it reviewed by a lawyer before publishing to ensure full compliance.


Privacy Policy

Effective Date: 12/08/2025
Website: https://mapleconsults.com.au

This policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage our services.


1. What Information We Collect

We may collect personal information such as:

  • Contact details (name, email address, phone number, postal address).

  • Business information relevant to our consulting services.

  • Website usage data such as IP address, browser type, pages viewed, and time spent on site (via analytics tools).

  • Any other information you voluntarily provide via forms, emails, or calls.

We do not collect sensitive information unless necessary for our services and with your explicit consent.


2. How We Collect Information

We collect personal information when you:

  • Fill out a contact form on our website.

  • Email, call, or otherwise communicate with us.

  • Engage us for consulting services.

  • Interact with our website through cookies and analytics tracking.


3. Why We Collect Your Information

We collect and use personal information for purposes including:

  • Responding to enquiries and providing quotes.

  • Delivering our consulting services.

  • Improving our website and services.

  • Marketing and promotional communications (where permitted).

  • Meeting our legal and regulatory obligations.


4. How We Use Cookies and Analytics

We use cookies and similar technologies to improve user experience, track website performance, and analyse visitor behaviour.
You can adjust your browser settings to refuse cookies, but some website features may not work properly.

We may use third-party services like Google Analytics to collect anonymised website traffic data.


5. Disclosure of Your Information

We may share your personal information with:

  • Our employees, contractors, and service providers (e.g., IT, marketing, and legal support).

  • Third parties where required by law.

  • Parties you have authorised us to share information with.

We do not sell, rent, or trade your personal information.


6. How We Protect Your Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of electronic transmission or storage is 100% secure.


7. Accessing and Correcting Your Information

You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate.
Requests should be sent to our contact details below. We may require proof of identity before releasing information.


8. Direct Marketing

We may send you marketing communications that we believe may be of interest to you, in accordance with applicable laws.
You may opt out at any time by using the unsubscribe link in our emails or contacting us directly.


9. Overseas Disclosure

Some of our third-party service providers (such as cloud hosting and email marketing tools) may store or process information outside Australia.
Where this occurs, we take reasonable steps to ensure your data is handled in accordance with Australian privacy standards.


10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated “Effective Date.”


11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us: